Welcome to Jax Sportify!

We are delighted to have you as a part of our sports community. To ensure that all members and guests enjoy a safe, respectful, and enjoyable experience, we have established the following rules and guidelines. We kindly ask that you familiarize yourself with these rules and adhere to them at all times. Your cooperation helps us maintain a high standard of safety, cleanliness, and camaraderie within our facility.

Thank you for your understanding and support.

GENERAL RULES:

1. The sports facility, including the parking lot, is for the exclusive use of Jax Sportify members. Every guest using the facility must sign up as a member and complete a waiver form before beginning to play.

2. All persons in the facility and on the grounds must identify themselves if asked by the Facility Supervisor(s). Any person not identifying themselves will be asked to leave immediately, and the incident will be reported to the Board. Members or inviting members will be subject to discipline by the Board.

3. All persons in the facility and on the grounds must respond and act respectfully if questioned by the Facility Supervisor(s) about adherence to the rules. In the event of disrespect, such persons may be asked to leave the facility.

4. We encourage all members to exhibit good sportsmanship and respectful behavior at all times. Please adhere to your scheduled times for court or field usage and avoid any disruptive behavior that may affect others. Thank you for fostering a positive environment.

5. Discrimination or harassment of any kind, including based on race, gender, age, religion, disability, or sexual orientation, is strictly prohibited. Any instances of discrimination will be addressed promptly and may result in disciplinary action, including revocation of membership.

6. Smoking, drinking, use of drugs, or possession of weapons is strictly prohibited inside or outside of the Club premises, including the parking lot. If found, a fine of $200 will be issued for every occurrence. Repeat occurrences could result in the revocation of club membership.

7. Dogs and other pets of members and guests are not permitted on the premises.

8. Please familiarize yourself with the location of emergency exits and the nearest first aid kit. In case of an emergency, contact a Facility Supervisor immediately or call emergency services. Safety is our priority.

9. Members are kindly requested to use the sports equipment and facilities properly. Please return all equipment to its designated place after use and report any damage or malfunction to the Facility Supervisor. Let's ensure the facilities remain in good condition for everyone.

10. Use of the parking lot is reserved for Jax Sportify members and their invited guests only. No guests are allowed to stay beyond the club operating hours. Overnight parking or temporary storage of vehicles or trailers is not allowed.

11. Keeping the Club clean and orderly is the responsibility of each member. Trash should be disposed of in trash cans and recyclable items in recycle bins. Please help keep the facility clean.

12. Members are responsible for their own security and must ensure their personal belongings are secured properly. The Club is not responsible for any items lost.

13. For safety reasons, children under the age of 14 must be supervised by an adult member at all times while on the premises. We appreciate your cooperation in keeping our younger members safe.

BADMINTON AND PICKLEBALL COURT RULES:

1. All members must check in at the front desk before beginning to play.

2. All members must wear proper attire when using the courts. Proper attire includes shirts, shorts, and appropriate shoes. Playing shirtless, wearing bathing suits, cut-offs, being barefoot, or wearing flip-flops is prohibited. No hard-soled shoes or black-soled shoes may be worn on the courts.

3. Only members with non-marking shoes are allowed to play on the courts. A fine of $200 will be issued to members for any shoe marks left on the court.

4. No food or drinks are allowed on the courts except for water. A drinking fountain is available for use.

5. All playing guests must sign the waiver of liability form prior to playing. Guests will not be allowed to play until the waiver is signed.

6. Players should use the court only during their reserved time and should vacate the court for members who are waiting.

7. All junior members under the age of 18 must have their parent or an adult register as a member of Jax Sportify before playing.

8. Any junior member using the facility in violation of the rules shall have their right to use the club facilities revoked, and their parents’ membership may be subject to disciplinary action.

9. Spectator guests are welcome, and the inviting member is responsible for their conduct.

10. Jax Sportify stands for courteous and unquestionable sportsmanship. Therefore, neither ungentlemanly/unladylike conduct nor profane language will be tolerated.

11. When playing doubles, please ensure that all players are aware of and follow proper rotation to avoid conflicts over court time.

12. Avoid interrupting other players' games. If you need to retrieve a shuttlecock or ball from another court, wait until their rally has ended before doing so.

13. Be mindful of noise levels on the courts. Excessive shouting and loud conversations should be avoided to maintain a pleasant environment for all players.

14. Report any damage to the court or equipment immediately to the front desk or Facility Supervisor.

REFUND POLICY:

1. Cancellation of the reservation must be in writing and received 24 hours prior to the rental date.

2. Any approved refunds will only be credited to your "Account Credit" without any fees.

3. If you prefer to receive a refund back on your credit card, a transaction fee of 5% of the total payment will be applied.

4. A full refund to your credit card is only given if the transaction error is on our part.

5. Please note that the refund process may take up to 14 days to complete.